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Cloud IM Add-On: Unified Instant Messaging for UCM RemoteConnect

  • Illustrative image of the Cloud IM Add-On for UCM RemoteConnect.
  • View of available UCM RemoteConnect plans in the GDMS system.
  • Devices compatible with the Cloud IM Add-On service by Grandstream.
  • Illustrative image of the Cloud IM Add-On for UCM RemoteConnect.
  • View of available UCM RemoteConnect plans in the GDMS system.
  • Devices compatible with the Cloud IM Add-On service by Grandstream.

  • The Cloud IM Add-On for UCM RemoteConnect by Grandstream is designed to elevate your remote collaboration experience. It integrates seamlessly with the UCM6300 series, providing unified messaging, calls, meetings, and scheduling functionalities.

    This add-on supports instant messaging with advanced features, including file sharing, multimedia messaging, and group chats, fully synchronized across multiple clients. Perfect for enterprises looking to streamline their communication systems, the Cloud IM Add-On ensures a smooth workflow and enhanced productivity.

    Unlock the potential of your UCM RemoteConnect platform with this robust add-on. Contact Avanzada7 Sales Team for pricing or download the datasheet for further details.
    • Application controlBusinesses requiring secure and integrated remote communication and collaboration, especially those with distributed or hybrid teams.
    • SpecsReal-time synchronization across multiple clients. Advanced instant messaging features, including group chats, offline notifications, and chat history search. Full integration with the UCM6300 series. Hosted on AWS with 99.9% reliability.
    • Additional featuresFile, video, and photo sharing within chats. Automatic text input correction. Integration with LiveChat for customer support. Quick meeting launch from group chats. Advanced monitoring and diagnostic tools.
    • Datos TécnicosSIP protocol compatible with Wave app on mobile, web, and desktop devices. Cloud storage included (based on the selected plan). API and SDK for third-party solution integration. Security ensured with automatic firewall and NAT traversal.
    • Compatible modulesWave app (Android, iOS, Windows, Mac, and web browsers). Integration with GDS, GXW, and HT gateways. Integration with CRM (Zoho, Salesforce, SugarCRM, among others). WebRTC and SIP trunks.
    • ManagedFully manageable through the GDMS portal (ucmrc.gdms.cloud), with "Zero-Touch" setup, centralized remote management, and real-time notifications.

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