Go to Top
Web Icon - Avanzada 7

A maximum of 3 products can be compared. Please, unselect any of them.

CFD Training for 3CX - 26-27 Jul - Malaga

  • Imagen 1: CFD Training for 3CX - 26-27 Jul - Malaga
  • Imagen 1: CFD Training for 3CX - 26-27 Jul - Malaga

  • CFD TRAINING FOR 3CX (Call Flow Designer)

    This training is aimed at providing those 3CX users who are interested in getting started in CFD (Call Flow Designer), the basic knowledge to know how to use this tool with ease while introducing advanced functions so that the student who wants to have a good base can continue deepening in these subjects.

    GOALS

    • Progressive learning of the Call Flow Designer development tool through practical examples
      • Basic principles of operation and installation of the CFD environment
      • Analysis of the CFD's own components
      • Use of variables and flow control components
      • Customized components (customs)
    • Dubugging and testing CFD projects
    • Typical cases of CFD application
      • Routing projects
      • Marker projects
    • Advanced programming in CFD:
      • Development and debugging of Scripts
      • Introduction to the 3CX call control API using in functions of the API in scripts
      • Ideas: the CFD forum in 3CX
    • Presentatioin of the didactic material accompanied by practices with 3CX test units per student
    • Direct assistance for support queries with certified 3CX technician

    Coffe break and lunch included

    __________________________

    PRICE PLAN

    From Avanzada 7 we offer several options for you to choose the one that best suits your needs

    Option 1 : without accommodation

    The price of the course is 420€ + VAT. It includes:

    • coffe break
    • lunch

    Option 2: with accommodation

    The price of the course is 665 € + VAT.  Maximum date to confirm the reservation: 12/07/2018

    It includes:

    • Accommodation for 2 nights (entry on July 25th and departure on July 27th) at the Hotel where the course is held. The room is for double use so it can come with a companion
    • Breakfast
    • Lunch

    Note:

    It's possible to extend the stay at the Hotel during the weekend, July 28th and 29th at a special price (ask for information).

    _____________________

    AGENDA

    DAY 1: Knowing CFD

    9:00 - Presentation of the course

    1. Opening doors and registration
    2. Presentation of objectives and course syllabus
    3. Contents in the course pendrive

    9:15 - Module 1: Basis of programming in CFD (2h)

    1. Introduction to Call Flow Designer
    • Basic principles of operation
    • Installing the CFD environment
    • Basic concepts: project, callflow, dialer, own components and customs
    1. Basic components of interaction with the user
    • Simple routing practice based on the input menu component and call transfer
    • Adding audio prompts
    • Expanding the options with the user input component
    • Validation of users through ID and pin
    • Audio recording

    11:00 – Coffe-Break

    11:30 - Moduel 2: Visual programming under CFD (2h)

    1. Variables and conditions of flow control
    • Introduction to custom components (custom)
    • Session variables
    • Flow control variables
      • Rules of scope of the variables
      • Assign values, increase and decrease
      • Use of variable loops in conditions and loops
    • CLI digit reproduction practice with flow control components
    • Routing practice based on date / time conditions
    1. Presentation of the functions of the expression editor
    • Logical and boolean oeprators
    • Text functions
    • Access to lists
    • Using expressions in routing practices with complex conditions
    • Using operators in a logger example
    1. Presentation of the publisher of audio prompts

    13:30 – Lunch

    14:30 - Module 3: Advanced components of CFD (2h)

    1. Advanced performance components
    • File access components
    • Practice reading files to validate customer data without scripts
    • Practice writing files for log generation
    • Database access component
      • Intoruction to 3CX PosGreSQL engine access
    • A simple scalar query practice for pin verification and client identifier
    • PList of values consultation practice 
    • Web access components
      • Presentation of socket components, HTPP and Web Services
    • Customer validation practice using Web Service
    • Sending emails
    1. Introduction to the use of the scripting component
    • Limitations of CFD programming
    • Some examples of simple tasks
    • Validation practices of customer files using XML and CSV

    16:30 – Session of questions, answers and conclusions

     

    DAY 2: Advancing the development with CFD

    9:00 – Start

    1. Door opening
    2. Presentation of the day's contents

    9:15 - Module 4: Debugging and testing of CFD projects (2h)

    • Practical tips on how to start up scripts with the help of Visual Studio
    • Errors at the CFD project generation level
    • Compile errors to .NET Core
      • Expressions errors
      • Dependency errors
      • Compiling the CFD project with Visual Studio to locate errors
      • Studio to locate errors
      • Debut at runtime by analyzing 3CX Logs and own

    11:00 – Coffe-Break

    11:30 - Moduel 5: Call generation projects (2h)

    1. Introduction to marker type projects
    2. Project practice type power dialer (non - predictive dialer)
    • Verification of schedule and agents avialable in the queues
    • Retrieving DIDs for makecall from file
    1. Project practice type predictive dialers (non-predictive marker)
    • Verification of schedule
    • Retrieving DIDs for makecall from database
    1. Real mixed call generation and routing

    13:30 – Lunch

    14:30 - Moduel 6: Introduction to advanced programming in CFD (2h)

    1. LThe 3CX call control API
    2. Use of the call control API in CFD
    3. Integration between 3CX Client and CFD

    16:30 – Session of questions, answers and conclusions

    • Although it is not an essential requirement to obtain Avanced Certification in 3CX, it is advisable to know its contents through our on-site courses, online or through the administrator's manual on the 3CX website.
    • Carry laptop to follow presentation and access devices

    __________________________

    PREREQUISITES

    • Although it is not an essential requirement to obtain Avanced Certification in 3CX, it is advisable to know its contents through our on-site courses, online or through the administrator's manual on the 3CX website.
    • Carry laptop to follow presentation and access devices

    __________________________

    OTHER OPTIONS

    • It offers the possibility of extending the stay at the Hotel during the weekend, July 28th and 29th at a special price (ask for information)
    • The hotel also offers a parking service (ask for information)

Related products